General Information For All Orders

You can order for any available date in the future. Advance orders will be stored in our system until the required date.

We only deliver within the UK. We can deliver to any postal address in the UK including all of England, Wales, Scotland, Northern Ireland, the Channel Islands, Isle of Man, Orkney, Shetland and all of the Scottish Highlands and Islands. We can also deliver to PO boxes and BFPO addresses.

We do not deliver to Europe or to Dublin and the Rep. of Ireland.

Please enter the full address including the postcode of the recipient. We will not be held responsible for items that are not delivered or are delayed due to incorrect details.

The only information sent with the gift is the personal message card.
We don’t pass on any other details at all and don’t send out an invoice or receipt, just the email confirmations.

Should the recipient be away at the time of delivery, a card will be left stating attempted delivery and will include details of how to collect them or arrange re-delivery.

Flowers sent to hospitals, schools, military & business addresses will be delivered to a main reception or mailing room prior to internal distribution. We recommend that orders to such locations be requested for delivery on a weekday and not Saturday.

Delivery Details For All Gifts

All items include delivery by Royal Mail First Class Post unless stated. Please allow 1-2 working days for delivery. We normally despatch flowers two days prior to the requested delivery date so they may arrive a day early.
As we deliver by First Class Royal Mail we cannot deliver on a Sunday or Bank Holiday.

Deliveries can take place up to 5pm Monday to Friday and up to 1pm on Saturday.

We are unable to deliver any items on the same day

Optional Special Delivery Details

For an additional fee of £4.95 we offer a guaranteed delivery on the day of your choice between 8am and 2pm (valid Monday to Saturday only, deliveries do not take place on Sunday). There are no deliveries on Bank Holiday’s. Flowers delivered by this service will need to be signed for by the recipient. For next working day deliveries, orders must be placed before 4pm.